I just had my first conference call using Eagle Teleconferencing as my provider, all i can say is..... WoW!!! The call went perfectly!! It so easy to use. You just set up your call in the reservations department, and they will send you a confirmation soon after giving you your dial in number and pin codes for your call. When its time for your call, simply dial in and put in your pass code, and you go directly into your call. Easy as 1-2-3!! If your need to hold a conference call, use Eagle Teleconferencing and its garenteed to go well!!!!!!!!!!